Returns & Exchanges
At Aldo Saudi Arabia, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return or exchange them within 14 days of the delivery date provided they are in their original condition.
Initiate Your Request
Log in to your Aldo account, navigate to your order history, and select the items you wish to return to receive a return authorization.
Pack the Items
Place the unused items in their original packaging, ensuring all tags are attached and the original invoice is included inside the box.
Schedule a Pickup
Our courier partner will contact you within 48 hours to schedule a convenient time to collect the package from your doorstep.
Receive Your Refund
Once our quality team inspects the returned goods, your refund will be processed back to your original payment method or issued as store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing